Frequently Asked Questions

Creating an account is easy! Simply download the app from the App Store or Google Play Store, open it, and follow the registration process. You'll need to provide your email address, create a password, and complete your profile with some basic information.

Yes! Nyvro offers a free basic version with core features. We also offer premium features through our subscription plans for users who want enhanced functionality and more control over their dating experience.

During registration, you'll need to provide your email address, create a password, and add basic profile information including your name, date of birth, and location. You can also add photos and additional details to make your profile more appealing.

Our matching algorithm considers various factors including your location, age preferences, interests, and profile information to suggest compatible matches. The more complete your profile is, the better our recommendations will be.

Absolutely! You can edit your profile at any time. Simply go to your profile settings and update any information, photos, or preferences. Changes are saved immediately and will be visible to other users.

Free users can upload up to 6 photos, while premium users can upload up to 10 photos. We recommend using high-quality, recent photos that showcase your personality and interests.

We take your privacy seriously. Your personal information is encrypted and protected. You control who can see your profile and can block or report users who make you uncomfortable. We never share your personal information with third parties without your consent.

If you encounter inappropriate behavior, immediately block the user and report them through our reporting system. We take all reports seriously and will investigate promptly. For urgent safety concerns, contact local law enforcement.

Yes, you can block specific users to prevent them from seeing your profile or contacting you. You can also adjust your privacy settings to control who can view your profile and what information is visible.

When you match with someone, you can send them a message. We recommend starting with a friendly, genuine message that references something from their profile. Be respectful and avoid generic or inappropriate messages.

Always meet in public places for first meetings, tell a friend or family member about your plans, trust your instincts, and have an exit plan if you feel uncomfortable. Never share financial information or send money to someone you haven't met.

Yes, you can unmatch with someone at any time. This will remove them from your matches and they won't be able to contact you. Simply go to your matches list and select the unmatch option.

Nyvro is currently available for Android devices. We're working on an iOS version that will be released soon. The app requires Android 6.0 (API level 23) or higher.

If you've forgotten your password, use the "Forgot Password" option on the login screen. Enter your email address and we'll send you a link to reset your password securely.

First, try restarting the app and your device. If the problem persists, check your internet connection and ensure you have the latest version of the app. If issues continue, contact our support team for assistance.

To delete your account, go to your profile settings and select "Delete Account." Please note that this action is permanent and will remove all your data, matches, and conversations.

You can cancel your premium subscription through your device's app store settings or by contacting our support team. Cancellations take effect at the end of your current billing period.

Yes, all payment information is encrypted and processed securely through trusted payment processors. We never store your credit card details on our servers.